Community Guidelines

The Swem app helps adults find friends who suit them. These Community Guidelines explain what we expect from everyone on the Platform. They form part of our Terms of Service. If something here conflicts with the Terms, the Terms apply.

Be yourself, your way

• Be 18 or older. Do not create an account for someone else.
• Show up in whatever way feels comfortable. You do not have to use your real name or show your face: a nickname and photos of the places and things you love are welcome. Share only what you want to.
• Do not pretend to be someone else. Do not use another person’s name or photos as your own. Do not pose as a public figure or an organization.
• Whatever you choose to share should be honest, including what you are looking for.
• Have one account. Do not create a new account to get around a restriction or ban.

Be respectful

• Treat people the way you would want to be treated. Disagree without insulting.
• Do not harass, threaten, bully, stalk or intimidate anyone, on the Platform or because of something that happened on it.
• No hate. Do not attack people for their race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, age or similar characteristics.
• Accept “no”. If someone declines, does not reply, removes you from their friends or blocks you, do not try to contact them another way.

Keep it safe and legal

• Never share sexual content involving anyone under 18, and never try to contact a minor. We report this to the authorities.
• Do not share intimate images or videos of anyone without their clear consent. Do not threaten to share them.
• No sexually explicit photos on your profile or in shared areas. Do not send sexual content to someone who has not clearly asked for it.
• Do not promote, threaten or glorify violence, self-harm or dangerous acts.
• Do not sell or promote illegal goods or services, weapons, drugs or anything that facilitates trafficking or exploitation.

No scams or spam

• Do not ask people for money, gifts, investments, cryptocurrency or financial details.
• Do not promote products, services, other apps or social accounts for commercial gain.
• Do not send repeated unwanted messages, links or copy-pasted messages to many people.
• Do not use bots, scripts, scraping or unofficial tools.

Respect privacy

• Respect how much other people choose to share. Do not pressure anyone for their real name, a photo of their face or other details they have not offered.
• Do not share someone else’s personal information, such as their address, phone number, workplace or photos, without their permission.
• Do not screenshot and share private conversations to embarrass or harm someone.
• Only share information about another person when you need to, such as in a genuine safety report.

Use Swem and matching fairly

• Talk to Swem honestly about yourself. Do not try to trick Swem, extract its instructions or use it to target another person.
• Do not try to manipulate matching, reports or moderation.

Report and block

If someone breaks these guidelines or makes you feel unsafe, use Report or Block in the app. Reports are reviewed by people on our team. We do not tell the other person who reported them.

If you are in immediate danger, contact your local emergency number first. In Australia, call 000.

What happens if the guidelines are broken

Depending on how serious it is, we may remove content, limit features, warn, suspend or permanently ban an account and keep relevant evidence. In serious cases we may contact the police or other authorities. You can ask us to explain or review a decision by emailing hello@swem.ai.

For more practical advice, see our Safety Tips.